Web hosting run by people you can actually message.
Hosting is the part of the web business built on hoping you never look: teaser prices that double at renewal, "unlimited" everything, support tickets into the void. Ours is the opposite - our own servers, managed from Blackpool by the studio that built your site, included in one monthly price that stays the same. This page tells you exactly how it works, including the bits other hosts keep quiet.
What hosting with us includes
Hosting is included in the £29.99 a month, with the design, the edits and the support. There is no hosting invoice, no "introductory rate", and no year-two renewal letter that doubles it while hoping you won't notice.
Most "hosting companies" this size resell someone else's shared boxes with their logo on the invoice. We run our own servers: when something needs fixing, the people with root access are the ones you're messaging, not a third party we're queueing behind.
Sites are built to load instantly - modern static-first builds served through a global CDN, responding in well under a tenth of a second. No "turbo tier" upsell; the fast version is the only version we make.
The padlock, automatically issued and automatically renewed, from day one. Nobody should be charged £49.99 a year for a certificate that costs nothing - it remains one of hosting's great straight-faced swindles.
Server backups every night with a fortnight of history kept, and every site's source lives in version control besides - so a bad day can be rolled back, not mourned.
No ticket number purgatory. You message the studio that built and hosts your site - WhatsApp or email - and a site-down message jumps every queue we have.
The proof loads before you can blink: this site runs on exactly the hosting described above. Tap around it on your phone - that speed is what every site we host gets, because it's the same servers and the same people.
The honest bit other hosts skip
On our own hardware in one of Europe's largest enterprise datacentres, in northern France - and your visitors are served from UK edge servers via our CDN, so it's quicker from Blackpool than most hosting sold with a Union Jack on it. Plenty of "UK hosting" quietly lives abroad; we'd rather tell you the geography and show you the speed.
Us, from Blackpool. Patching, monitoring, tuning, the 2am stuff - handled by the same small studio on Lytham Road that answers your messages. Your data stays in the UK/EU data-protection family (UK GDPR adequacy), and nobody offshore has your login.
No "99.99% uptime guaranteed" theatre - those guarantees refund you pennies and mean nothing. And no unlimited-everything promises; "unlimited" in hosting has always meant "until you use it". What you get instead: honest engineering, and humans who treat your site being down as an emergency because it is one.
Why so much detail? Because hosting is a trust purchase - you can't kick the tyres on a server. The next best thing is a host who answers the awkward questions before you ask them, and lives up the road if the answers ever stop being true.
Hosting questions, answered straight
How much does web hosting cost in Blackpool?
The local market runs from £3-a-month teaser rates (that double or triple at renewal) to local agencies charging from £150 a year for hosting alone, before the website itself. Ours is priced differently because it's sold differently: hosting is included in the £29.99 a month plan alongside the design, edits, SSL, backups and support. One price, on the website, that doesn't change when the introductory period nobody told you about quietly ends.
Do you sell hosting on its own?
Honestly - no. We only host sites we've built or taken over properly, because that's the only way we can promise they stay fast, patched and fixable at 2am. If you just need space for a site someone else looks after, a mainstream host will serve you better than we would, and we'll say so. If you want your existing site hosted by people who'll actually maintain it, we'll move it over properly - migration included, rankings preserved.
Where are your servers?
Here's the straight answer most hosts bury: our own machines sit in an enterprise OVH datacentre in northern France - one of the largest hosting facilities in Europe - and your visitors are served through a CDN with edge servers across the UK, which is why pages respond in under a tenth of a second from Blackpool. The servers are managed entirely from our studio on Lytham Road. Data protection-wise the UK and EU formally recognise each other's rules (adequacy), so nothing about the geography affects your GDPR position. We could print "UK hosting" like everyone else and hope you never ask; we'd rather you knew, and judged us on the speed.
What about backups?
Nightly, automatically, with fourteen days of history kept - and separately from that, every site we build lives in version control, so the site itself can be rebuilt from source even in the worst case. What we won't do is promise "disaster-proof infinite backups" in a footer; if you ever want to know exactly what's held for your site and how far back, ask and we'll tell you specifically.
Do you guarantee 99.9% uptime?
We don't publish an uptime guarantee, on purpose - and it's worth knowing why they're theatre: an SLA typically refunds a fraction of your monthly fee for downtime that might have cost you a week of bookings. Pennies for your pounds. What we do instead: run our own servers carefully, keep them boring and un-oversold, and treat "my site is down" as the front of every queue - message us on WhatsApp and the person who can actually fix it reads it. Our own business runs on the same servers as yours, which is the only uptime incentive that has ever really worked.
What happens to my site if I leave?
You can cancel any time with 30 days' notice and no exit fee. Once you've been on the plan 12 months, the website and domain are yours to keep - we hand everything over and point the domain wherever you ask, no hostage fees, no "site release charge". Leave inside the first 12 months and the site and domain stay with us: that's the honest trade of a plan with no big upfront bill, and it's in the terms in plain English rather than buried in clause 14.3. Your own content - text, photos, logo - is yours from day one either way.